Shipping and Delivery
At Afrofit GymStore, we aim to make your shopping experience seamless by offering clear and reliable shipping guidelines. All orders within Kenya qualify for delivery at a small fee.
Shipping Coverage
This policy applies to shipments sent to customers located in all regions across Kenya
Delivery Schedule
Here’s what you can expect for order processing and delivery:
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Order cutoff time: Orders placed after 4pm will be processed the next business day.
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Handling time: Typically 1–2 business days] Monday through Friday. We try and ship same day for orders within Nairobi placed before cutoff time.
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Transit time: Around 2–4 business days, depending on carrier and destination.
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Estimated delivery window: Approximately 3–5 business days] in total.
Once your order is processed, it will be shipped via one of our trusted delivery partners.
Carrier Partners
We work with our in-house delivery or our reliable shipping partners to ensure safe and timely delivery.
Shipping Costs
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Paid Shipping: We charge a small convenience shipping fee based on location and volume of your shipment. Generally, we charge Ksh. 450 for orders within Nairobi and Ksh. 750 for orders to other regions across Kenya. Actual costs will be calculated at checkout.
Delivery Concerns
If you encounter issues such as delays, lost packages, or damaged shipments, please contact our customer service team immediately. We’ll work with you to resolve the matter quickly.
Order Tracking
Once your order ships, you’ll receive an email confirmation with a tracking number. You can monitor your package through our Order Tracking Page.
Questions & Support
For more details, visit our FAQ page or reach out to our support team.
Contact Information
Afrofit GymStore. Shop Address: Extra Ordinary Business Park, Eastern Bypass, Ruiru. Find us on google maps Email: afrofitsports@gmail.com Phone: +254 110 000200
Customer Service Hours: Mon–Fri, 10 AM–8 PM, EAT. Response Time: We aim to respond within 1–2 business days.